Your console or controller is faulty, but the question running through your head is, “does GameStop do repairs?” With over 2000 stores across the United States, GameStop is big on video games.
This retailer markets a range of games and game products online, and you can get items from their physical location. But if you have never been to their physical location and wondering if the company can do repairs, given its size, you’re in luck coming here.
We have done our homework, and here is what we learned about GameStop’s proposed repair plans.
Does GameStop Do Repairs?
The answer is no. GameStop doesn’t offer any repair services for controllers and consoles. Their engineers may know a thing or two about fixing common issues, but you are better off using your local repairer to fix your damaged video game.
Understand that GameStop may offer you a chance to trade your defective game for a reduced fee. They refurbish and repair consoles, but not at the store level. Also, the repairs and refurbishing they do aren’t upon the customer’s request, and it’s a company thing.
Your local GameStop store may only assist you by pointing you to a reliable person who can repair the system. They can’t repair your console or controller for any reason or even if you’re paying a huge amount.
Understand that GameStop employees aren’t refusing to repair games from customers because they can’t. They can. But they aren’t doing so because it’s against company policy.
The best thing you can do is trade your defective console for a reduced fee, stump up the cash, and acquire a brand-new one.
What GameStop Is:
Game is the leading American consumer electronics, video game, and gaming merchandise retailer. They are headquartered in Grapevine, Texas, and have over 2000 stores across the United States of America.
GameStop is the largest video game retailer globally, offering various video game devices and games online and at its retail location.
A Handy Tip: Since GameStop doesn’t repair video games, how can you get help to fix your video game? Ask around for a reliable local fixit shop. The area should have someone whom everyone runs to fix such problems.
Another step you can take is to contact the manufacturer, and they may help suggest ways you can fix the problem.
How Much Will It Cost GameStop To Fix A PS4?
Unfortunately, GameStop doesn’t repair PS4. They may change their minds and start offering these services; who knows? However, for now, GameStop doesn’t offer any repair service.
One of the best deals they can offer is to have you trade your flawed system for a replacement. GameStop will offer you the replacement at a reduced price, though this depends on several factors – one of them is the possible damage to the device.
A Handy Tip: Four friends formed GameStop. These individuals came together and brought their resources together in 1994. Now, they have about 2000 stores scattered across the United States and have 30,000 people on their payroll.
They are one of the largest video game retailers worldwide and are doing fine in every area.
Why Do People Think GameStop Do Repairs?
GameStop buys broken or damaged systems. And they do not ship these products to the main manufacturers, but that won’t be possible. Manufacturers do not accept physically damaged systems, games, or other accessories.
So it’s obvious that GameStop is doing the repairs and refurbishing. Thus, they have capable hands to do repairs, a reason most people believe they also offer general repairs for the public.
GameStop’s modus Operandi includes buying damaged and defective systems from people at lower prices. So if they offer repairs, will they be able to remain in business? The answer is an obvious one.
GameStop does not provide repair services or repair PS4, Xbox One, or any console you can think of.
How To Get GameStop To Replace Your Defective System
We mentioned that GameStop doesn’t offer any repair services, and they don’t repair consoles, controllers, discs, or any related equipment they sell. But again, this might change in the future. So you can always check your local GameStop stores for updates. It’s a policy thing, so you can ask if the policy has been changed so employees can start offering repair services to customers.
However, that GameStop doesn’t replace a flawed system doesn’t mean you cannot get help. Here is how the company can help you.
If you don’t wish to perform your repair or seek a local store that offers repair services, GameStop can help you in several ways. Here are some of the ways.
Firstly, GameStop offers a 30-day return and exchange policy, which applies to some items. You can return pre-owned items you purchased from the company within seven days; the second option is to exchange them within 30 days.
Has your GameStop’s 30-day return policy expired because the system has been with you for over 30 days? There’s no cause for alarm. If the GameStop return window has ended, check the manufacturer’s window.
For example, Nintendo offers users a 12-month warranty, which doesn’t apply to physically damaged or refurbished systems. You can only return new systems whose defect is due to the manufacturer’s error.
Another way GameStop can help is by offering you a chance to trade in your defective item for a newer one. However, this option depends largely on the extent of the damage your system suffered.
Does GameStop Perform Console Cleaning For Customers?
Yes, the retailer does. Just walk into any GameStop and tell the employees the service you seek. If the store in your area doesn’t offer such, you can check out other GameStop stores. You can also contact your local electrical electronics store for help.
Does GameStop Repair Xbox One?
Unfortunately, GameStop doesn’t fix Xbox One. And at no time has the company ever announced that it has started fixing consoles.
So you should take your defective Xbox One console to your local repairs, not GameStop. The company has its modus operandi, and none includes repairing systems for customers.
Can You Repair A Damaged PS4?
Yes, you can fix your damaged PS4. You can contact PlayStation customer support for guidance on what to do or take the console to any official Sony Retail shop.
In most of these shops, they can perform on-site repairs for you. Sometimes, you may end up shipping your console to Sony since you can’t find a store close to your area.
But if you’re not comfortable shipping your console, you can ask the people around for directions on getting a reputable repairer to help you. It could be a minor problem you can’t figure out unless a repairer checks it.
A Handy Tip: Fixing a damaged PlayStation at Sony is sometimes more expensive than fixing it in a non-Sony shop. For example, Sony charges $150 to repair damaged HDMI, whereas you may only spend $100 at a local non-Sony store.
A Handy Tip: If you wish to use a non-Sony repairer for your damaged system, keep in mind that the warranty becomes void once the system is opened by a non-Sony technician.
Is GameStop Selling PS4?
You can purchase a brand new PS4 at any GameStop shop or trade your old PS4 for a new one at a discount. GameStop offers customers diverse bundle deals, including controllers, accessories, consoles, etc.
You can visit the GameStop shop to enquire about their offers, call or visit their official website for clues.
So, does GameStop offer repair services? No, GameStop does offer repair services. Instead, they offer users a chance to trade their damaged or defective products for a lower fee.
The amount you’ll receive will depend on the extent of the damage. So approach any GameStop shop with your damaged system so they can assess it and tell you what they’re willing to offer.
GameStop has a 30-day return policy so you can return a defective product during this window. However, if the system is brand new and hasn’t suffered any physical damage, you can return it to the manufacturer.